Privacy Policy

Introduction

TenSeven, LLC, doing business as TenSeven Security (“TenSeven Security,” “we,” “us,” or “our”), is committed to protecting the privacy and security of the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our services.

Based in Tulsa, serving Oklahoma and regional states, we value your trust and aim to handle your data with transparency and care.

What Data We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone or mobile phone number
• Mailing or service address
• Account and customer information
• Service-request and scheduling information
• Communications with TenSeven Security
• Other information you provide when requesting or receiving our services

We may also automatically collect certain technical information when you use our website, including IP address, browser type, device information, pages visited, referring URLs, cookies, and similar website usage information.

Where applicable, payment information may be processed by our payment-processing providers. TenSeven Security may not directly store complete payment-card information.

How We Use Your Data

We may use personal information to:

• Provide, operate, maintain, and improve our services.
• Respond to inquiries and customer-support requests.
• Coordinate dispatch and security-related services.
• Process and manage service requests.
• Schedule appointments, service visits, or other requested services.
• Communicate service updates and account-related information.
• Process transactions and maintain business records.
• Protect the security and integrity of our systems and services.
• Comply with applicable laws and legal obligations.
• Enforce our agreements and policies.

SMS and Text Messaging

TenSeven Security may use SMS or text messaging to communicate with customers and other individuals who have provided consent or who initiate an SMS conversation with TenSeven Security.

SMS communications associated with our operational messaging program may include:

• Dispatch-related communications.
• Service requests and service updates.
• Scheduling and appointment communications.
• Account-related questions and information.
• Customer-support communications.
• Responses to inquiries initiated by the recipient.

TenSeven Security's operational SMS program is not used to send marketing or promotional text messages.

Message frequency varies depending on your interactions with TenSeven Security and the services you request. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message from TenSeven Security. After opting out, you may receive a confirmation message indicating that you have been unsubscribed. You will not receive additional messages from that SMS program unless you subsequently provide consent to receive them again.

For assistance, reply HELP or contact TenSeven Security at office@tensevensecurity.com.

Consent to receive SMS messages is not a condition of purchasing goods or services from TenSeven Security.

SMS Consent and Mobile Information

TenSeven Security does not sell, rent, or share SMS opt-in information or consent with third parties or affiliates for their marketing or promotional purposes.

Mobile phone numbers, SMS consent records, and SMS opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes.

We may disclose information to service providers that assist us in providing our communications and business services, such as telecommunications providers, messaging platforms, software providers, and other vendors acting on our behalf. These providers may use the information only as necessary to provide services to TenSeven Security and are not authorized by TenSeven Security to use SMS consent information for their own marketing or promotional purposes.

Data Protection and Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website employs encryption, firewalls, and secure servers to ensure data security.

Security Measures Include:

• Industry-standard encryption protocols for sensitive information.
• Firewalls and secure authentication to protect servers.
• Restricted access to personal data by authorized personnel only.
• Regular security audits and assessments.

Third-Party Sharing

We do not sell, trade, or rent personal information to third parties. However, we may share data with trusted service providers for operational purposes, such as payment processing, analytics, and customer support.

User Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request restrictions on certain data processing activities.
• Request a copy of the data we hold about you.

State-Specific Privacy Rights

We comply with applicable U.S. state privacy laws, including those in California, Colorado, Connecticut, Virginia, and Utah. Depending on your state of residence, you may have rights to request access, correction, deletion, or restriction of your personal information, and to opt out of certain data uses.

For all privacy-related requests, contact us at office@tensevensecurity.com.

International Visitors and Data Transfers

If you access our services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our servers or service providers are located.

If you are located in the European Economic Area (EEA), United Kingdom, or another region with data protection laws differing from U.S. law, you may have additional rights under the GDPR or similar laws.

Opt-Out Options

• Marketing Communications: You can opt out by clicking the “unsubscribe” link in emails or contacting us at office@tensevensecurity.com.
• Cookies and Tracking: Manage your preferences through browser settings.
• Data Processing: Request limitations by emailing office@tensevensecurity.com.
• Account Deletion: Contact us directly to request deletion of your account and associated data.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with an updated revision date.

Contact Information:
TenSeven Security
4870 S Lewis Ave #207
Tulsa, OK 74105
Email: office@tensevensecurity.com