Terms & Conditions

We provide security solutions for clients who demand safety without compromise.

Effective Date: September 10, 2026

These Terms & Conditions (“Terms”) govern your use of the TenSeven Security website, communications with TenSeven Security, and certain services provided by TenSeven, LLC, doing business as TenSeven Security (“TenSeven Security,” “we,” “us,” or “our”).

By accessing our website, submitting information to us, communicating with us, or using our services, you agree to these Terms where applicable.

1. Use of Our Website

You may use the TenSeven Security website for lawful purposes only.

You agree not to use the website in any manner that could damage, disable, interfere with, or impair the website, its systems, or the ability of others to use the website.

Information provided on our website is for general informational purposes and may be changed or updated without notice.

2. TenSeven Security Services

TenSeven Security provides security and related services to customers subject to applicable service agreements, contracts, work orders, policies, and other agreements.

Specific services, pricing, responsibilities, service levels, cancellation requirements, and other terms may be governed by a separate written agreement between TenSeven Security and the customer.

If these Terms conflict with a separately executed service agreement, the terms of the executed service agreement will control with respect to the services covered by that agreement.

3. Customer Information

When providing information to TenSeven Security, you agree to provide information that is accurate and reasonably current.

You are responsible for notifying TenSeven Security of changes to information that may affect the services we provide, including contact information, authorized contacts, service locations, and telephone numbers.

Our collection and use of personal information is described in our Privacy Policy.

4. SMS/Text Messaging Terms

TenSeven Security offers SMS/text messaging for operational and customer-care communications.

By providing your mobile telephone number and affirmatively consenting to receive SMS messages from TenSeven Security, or by initiating an SMS conversation with TenSeven Security, you agree that TenSeven Security may send and respond to text messages as permitted by your consent and applicable law.

Messages may include:

  • Dispatch-related communications
  • Service requests and service updates
  • Scheduling and appointment communications
  • Account-related questions and information
  • Customer-support communications
  • Responses to inquiries initiated by you

TenSeven Security's operational SMS program is not used to send marketing or promotional text messages.

Message Frequency

Message frequency varies depending on your interactions with TenSeven Security, your service requests, and the communications necessary to provide or support requested services.

Message and Data Rates

Message and data rates may apply according to your mobile carrier and wireless service plan.

TenSeven Security is not responsible for charges imposed by your wireless carrier.

Opting Out

You may opt out of SMS messages at any time by replying STOP.

After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. After your opt-out request has been processed, TenSeven Security will not send additional messages through that SMS program unless you subsequently provide consent to receive messages again.

Help

For assistance with SMS communications, reply HELP to a TenSeven Security text message or contact us at:

Email: office@tensevensecurity.com
Phone: 918-200-9787

Consent Is Not a Condition of Purchase

Consent to receive SMS messages is not a condition of purchasing goods or services from TenSeven Security.

Supported Carriers and Delivery

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages may be affected by your wireless carrier, mobile device, network availability, telephone number status, or other circumstances outside TenSeven Security's control.

TenSeven Security does not guarantee that every SMS message will be delivered.

Mobile Number Changes

If you discontinue or change a mobile telephone number that you have provided to TenSeven Security, you should notify us so that we can update our records.

5. SMS Privacy

TenSeven Security respects the privacy of individuals participating in our SMS program.

SMS opt-in information and consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Mobile telephone numbers, SMS consent records, and opt-in information may be provided to service providers that assist TenSeven Security in operating its communications systems when necessary to provide those services. Such providers are not authorized by TenSeven Security to use SMS consent information for their own marketing or promotional purposes.

For additional information regarding how TenSeven Security collects, uses, protects, and discloses personal information, please review our Privacy Policy.

6. Communications

You are responsible for ensuring that the contact information you provide to TenSeven Security is accurate.

Certain communications may be necessary to provide requested services, respond to inquiries, manage an account, coordinate security services, or address service-related matters.

Your decision to opt out of SMS communications does not prevent TenSeven Security from communicating with you through other appropriate methods when necessary or permitted, such as telephone or email.

7. Third-Party Services

Our website or services may contain links to or integrate with third-party websites, software, communications providers, payment processors, or other services.

TenSeven Security is not responsible for the availability, content, security, privacy practices, or operation of third-party services that are outside our control.

Your use of third-party services may be governed by separate terms and privacy policies provided by those third parties.

8. Intellectual Property

Unless otherwise stated, website content, graphics, logos, trademarks, service marks, designs, and other materials displayed by TenSeven Security are owned by or licensed to TenSeven Security and are protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, or commercially exploit protected TenSeven Security materials without authorization.

9. Website Availability

TenSeven Security attempts to maintain the availability and accuracy of its website but does not guarantee uninterrupted or error-free operation.

We may modify, suspend, restrict, or discontinue portions of the website when reasonably necessary for maintenance, security, operational, or other business purposes.

10. Disclaimer

To the extent permitted by applicable law, information provided through the TenSeven Security website is provided on an “as is” and “as available” basis.

Nothing on the website should be interpreted as modifying the terms of a separately executed security-services agreement, statement of work, or other contract.

11. Limitation of Liability

To the extent permitted by applicable law, TenSeven Security will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from your use of or inability to use the website.

Limitations applicable to security, monitoring, or other contracted services may be separately established in the applicable service agreement.

Nothing in these Terms is intended to limit liability where such limitation is prohibited by applicable law.

12. Governing Law

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict-of-law principles.

Any dispute concerning these Terms will be subject to applicable state and federal law and any dispute-resolution provisions contained in a separate agreement between you and TenSeven Security.

13. Changes to These Terms

TenSeven Security may update these Terms periodically to reflect changes to our services, business practices, legal requirements, or communications programs.

When these Terms are updated, the revised effective date will be displayed at the top of this page.

Your continued use of our website following an update constitutes acceptance of the revised Terms where permitted by applicable law.

14. Contact Us

Questions regarding these Terms & Conditions may be directed to:

TenSeven Security
TenSeven, LLC
4870 S Lewis Ave #207
Tulsa, OK 74105

Phone: 918-200-9787
Email: office@tensevensecurity.com